Help

You have enough on your plate without having to worry about your businesses day-to-day transactions. That's why we've simplified it so you can send BizX, request BizX and process a transaction quickly and easily.  Check out the solutions below or see this page for additional information on easy ways to process a BizX transaction!

BizX is another method of payment!

If your business typically sends Invoices and waits for check or ACH payment = Request BizX

1. Login to the Marketplace
2. Hover over Send/Request BizX
3. Select “Request BizX”
4. Enter Company Name, or change drop down to use Account Number, card number or email address
5. Enter data and click “Next”
6. Enter payment amount and add transaction notes
7. Attach invoice or invoice number 
8. Click “Request BizX”

If your business charges Credit Cards on the spot = Processing Transactions via my.bizx.com

Transactions processed through this method are instantaneous, so the funds are in your account and ready to use as soon as you enter the details.

1. Login to the Marketplace
2. Hover over Transactions
3. Click on “Charge a BizX Card” 
4. Enter the first 7 digits of the customers card, the total amount and add transaction note
5. Click on “Charge” to process the transaction. 
   1. You'll see a confirmation page with a green bar with the message “You have successfully debited the card”
6. Funds will transfer immediately

If your business charges Credit Cards on the spot AND wants to give employees ability to take payment without seeing your account information = Processing Transactions via POS System

Transactions processed through this method are instantaneous, so the funds are in your account and ready to use as soon as you enter the details.

1. Go to pos.bizx.com
2. Login to the portal
3. Enter the first 7 digits of the customers card, amount and add transactions notes
4. Click “Submit”

Processing Transactions via Phone

1. Call 1-800-939-BIZX (2499) and press 1 for Authorizations
   1. First 7 digits of the BizX Card Number
   2. Your 5 digit BizX Account Number
   3. The transaction payment amount
2. Follow the prompts and the system will give you a confirmation number. 
   1. Please write and store this number as your receipt in the event that any payment disputes occur.
3. If the card is declined or expired, please get an alternate form of payment and email help@bizx.com to request an override.

Payments By Emailing Member Support

1. Send transactions into our Member Support Team by emailing help@bizx.com 
2. All transactions should be submitted in the following format. 

1. Buyer's Account Name / Account Number
2. Seller's Account Name / Account Number – Your business information
3. Transaction Amount
4. Date of service
5. Invoice Number (if applicable)
6. Note / Memo