At this time, there is no direct way to get in touch with a BizX reviewer. However, if you click on the reviewer's name within the review, it will take you to their Marketplace Store and on the left side, you'll see a section titled "Store Info". You can usually find the main contact's email address and phone number. If you can't find what you're looking for, call us or email us at email@example.com.
Responding personally to any member who leaves a review is a great way to learn, build goodwill and expand your personal connections within the network. Always proceed with caution, keeping in mind how easily emails can be misunderstood, or that tone doesn't always translate well. It's best to keep your response simple and to the point and if you can, mention any changes implemented based on the member's review. This will go a long way toward earning their trust and loyalty.