We're always reluctant to see a member close their account, but understand that sometimes your business needs change and closing your account is the best decision for you and your company. We do have a few requirements that need to be met in order to close your account.
- BizX requires 30 days written notice that you intend closing your account. Let your account manager know via email, or send an email to firstname.lastname@example.org.
- Prepayment of fees on the BizX balance in your account at the time you provide notice is also required. For instance, if you have a $1,000 balance and your fee play is 7.5% you would need to pay $75. Your entire balance is then available for you to use until it reaches zero. Any cash fees owing at the time you give notice also need to be paid in full.
- If you have a negative BizX balance, you will need to provide us with payment to bring your balance to zero.