FAQs : Help

FAQs

BizX App 11

What is the BizX Mobile App?
How do I log into BizX App?
How do I find other members on the mobile app?
How do I make my business visible on the app?
How do I make sure my business shows up in the BizX App?

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Getting Started 6

What is BizX?
How do I open a BizX account?
Where are my BizX dollars kept?
What is the value of the BizX dollar?
What is the BizX Marketplace and what can I use it for?

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The BizX Marketplace 9

How do I set up my BizX Member Profile?
How do I create an offer?
How do I complete/confirm an online order a member places from My Business?
How Do I Use the "Flag An Issue" Feature?
Why do I need to contact BizX to get in touch with some members?

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Selling 12

What kind of products or services can I sell?
What if I have an unusual item or one-time product or service to sell?
How To Create a Marketplace Offer on the Marketplace
How to Make Your Offers Stand Out
How will BizX promote me to other members?

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Transactions 13

How do I process transactions or request BizX from another member?
Run your transactions right away
How to fill out an Authorization Slip
What is an authorization number or transaction ID?
How to order Authorization Slips

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Buying 5

What are other members spending their BizX on?
How can I find what I need through BizX?
What is a trade purchase request?
How do I submit a purchase request?
Flag an Issue... when do I use this feature?

Ratings and Reviews 6

Introducing BizX Member Ratings and Reviews
How do I rate another BizX member?
Can I reach out to a member if they leave me a review?
Do BizX employees rate the BizX members they use?
Can I change a review posted about my business?

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Lines of Credit 4

How do I sign up for a line of credit?
How do I use my BizX line of credit?
What happens if my account carries a negative balance?
Are line of credit fees paid in cash or BizX dollars?

General Inquiry 10

Why can't I log into my account?
How do I reset my BizX password?
I've lost my BizX card, now what?
When do I get a monthly statement?
Why do accounts go on Standby?

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Perks 5

What is a Perk account?
How do I open a Perks account for my employee, family or friends?
How do I use my Perks account?
How do I add money to a Perks account?
Completing your Perks by BizX Sign-up

Fees 7

The cost of membership?
Why do I pay fees?
How do I pay fees?
Paying Fees
Why are fees in US dollars?

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Taxes 6

What do I need to know about BizX and Taxes?
Do I need to charge sales tax?
Why do I need to provide my Federal Tax ID?
Are there any tax advantages or disadvantages to BizX?
How do I handle accounting of BizX sales and purchases?

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Travel 5

How do I book vacations/travel with BizX?
What destinations can I travel to using BizX?
What lead time is required for booking?
Can I go where I want when I want?
Can I cancel my BizX reservation?

Gift Certificates 5

Should I offer gift certificates through BizX?
How do I purchase gift certificates?
How do I sell gift certificates?
Why can't I sell gift certificates with an expiration date on them?
Can I return gift certificates I buy?

Venues and Events 4

I need to find meeting space in my area. Can BizX help?
Can I reserve a venue for an event with BizX?
How do I buy tickets to a local sports, performance or other event?
Can I get tickets to Broadway Shows and other big events around the United States with my BizX?

Referrals 2

How can I refer a new member to BizX?
Is there a referral bonus?

Rules and Regulations 2

Are the BizX prices and cash prices always the same?
Be a Super Member!

Best Practices for BizX Members Working Together 6

Over Pricing
Charging Part Cash
I want to dispute a transaction
How do I handle a customer service complaint with another member?
My service or order was not fulfilled or completed, what can I do?

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Closing my BizX account 2

I want to close my account. What do I need to do?
What happens to the BizX in my account when I close my account?